FAQs

Got questions? We’ve got answers

Karting

What should I wear?

All of our tracks are indoors, so you don’t need to worry about the rain! But you should wear what is right for the temperature on the day. If it is hot outside, it will be hot inside our tracks. So wear shorts and t-shirts.  If it is cold outside, it will be cold inside our tracks. So wear jeans and a hoody.

You will be given race suits to wear over the top of what you are wearing. Please ensure you are wearing closed toe shoes. Trainers are ideal. NO Ballet slippers, heels or flip flops.

Do I need to attend with my child?

All Under 16 karting customers must be accompanied by a responsible adult who is over the age of 18 and who will stay with the Under 16 for the duration of the event.

The adult does not need to race with the Under 16, but the Under 16 will not be permitted to race, unless they have a responsible adult with them, who can stay at the venue, for the duration of the event.

Do I need a driving licence to race?

You don’t need a driver’s licence to drive a go kart!…We will give everyone a full race briefing before you get in the karts and then once you are in the karts, run through some safety checks to ensure you are confident to race!

What is the minimum age and height limit?

All drivers need to be a minimum of 8 years old and over 125cm tall to race. At Birmingham (City) All drivers must be a minimum of 8 years old and over 145cm to race.

Do you have a weight limit?

There isn’t a specific limit on our karts. However, if you are particularly tall or heavy, driving may be uncomfortable. Though there is no hard and fast rule, anyone over 6 foot 4 or over 17 stone may find it a bit uncomfortable. We are happy for people to come down and get fitted in the karts, before their event to avoid embarrassment

Are kids and adults on the same track?

If you are booking into one of our Karting 30 sessions, we race Adult only (Aged 16+)groups with other adult groups only. Mixed Groups or groups with children only will race with other family groups. Just book your group mix and we will put you in the right session. We also run age specific formats such as Cadet Club (Which will be Under 16’s only) and Unlimited Racing and Grand Prix events which will involve drivers 16+ only.

Is there a maximum number of people to book or minimum?

There is no minimum number to book into any of our Open sessions.

I have a medical condition. Can I race?

Go karting is not recommended for drivers with heart problems, epilepsy or any other conditions where exertion, or sudden braking or bumping would cause an issue. Any conditions that would prevent you from acquiring a driving licence would likely prevent you from being able to race.

Do you have Public Liability Insurance and Risk Assessments?

Yes, we do. If your business/school/youth group require those documents, please email info@teamworkskarting.com or speak to the Event co-ordinator who booked your event and we can send those over.

How fast do your karts go?

Our karts are fast! Up to 40 mph for our adult karts and 25mph for our cadet karts

Can we drink during our event?

You cannot drink during your karting event and we do expect all drivers to attend a race briefing in a state which would legally allow them to drive a car. Not too many beers the night before….Simulator Racing participants can enjoy a beer during their event, subject to minimum age requirements

Laser Tag

What is the minimum age?

Participants must be 6 years and older

Will the vest fit me?

The vests are designed for players who are aged 6+, but if you or your child is of a slighter build we would recommend you wear a sweater, or a hoody to protect your shoulders!

Does it hurt?

No! It is not paintball so there is no pain when a Laser beam hits you!

How long is the session?

Our games are 12 minutes long. Your event will be 3 x 12 minute games, unless you book an exclusive event. If so, check with your Event Co-ordinator

Will I be playing with other people?

Yes! And it really is the more the merrier! Lots of people to shoot (and hide from)

Is the gun left handed or right handed?

Our guns can be used by people who are left or right handed

I have epilepsy. Can I play?

Our arenas have strobe lighting and so we recommend that people who are triggered by stobe lighting or flickering lights should not play

Simulator Racing

What software do you use?

We use Assetto Corsa

How does it work?

Race using the same software that F1 teams use to train their drivers! Simulators Racing is suitable for children or adults, with up to 10 drivers racing simultaneously. After an initial briefing you’ll be in the driving seat at the controls of our racing version of a flight simulator. Check out the video here:

Can I choose any car and any track?

We put you in the car and track of the month! They are always epic.

How many can race at once? What if I have more than 10?

We can race up to 10 people at once, but if your group is larger, we can run a Grand Prix event where people change between races.

Do you have any age restrictions?

You must be a minmum of 6 years old to race, though we find our product is more suited to 8 years and older.

Can I race with my mates?

Of course! We will always race your group together.

Booking & Venue Details

Can I leave my child and pick them up later?

All Under 16 karting customers must be accompanied by a responsible adult who is over the age of 18 and who will stay with the Under 16 for the duration of the event.

The adult does not need to race with the Under 16, but the Under 16 will not be permitted to race, unless they have a responsible adult with them, who can stay at the venue, for the duration of the event.

 

All Laser Tag and Racing Simulator customers, who are under the age of 12 must be accompanied by a responsible adult who is over the age of 18 and who will stay with the Under 16 for the duration of the event.

The adult does not need to participate with the child, but the child will not be permitted to participate, unless they have a responsible adult with them, who can stay at the venue, for the duration of the event.

 

Do I need to book?

Pre-booking is essential to guarantee your on-track experience as we have limited space available on each session. You can book your racing with us Here

Can I pay with Cash?

All of our venues are cashless! Please bring a form of contactless payment for on the day expenses.

Do I need to bring ID

If you booked over the phone or online using a credit card, please bring the card you used as that will be checked at reception

Is it cheaper to book online?

Our events are the same price whether you book online or with one of our team. Online booking will allow you to book 24 hours per day and receive instant confirmation. You can book your racing with us HERE

I have a voucher. Can I use that?

All of our vouchers have a unique voucher code which you can use to book online. Once you have redeemed your voucher you don’t need to bring it with you.

What happens if fewer people turn up on the day?

We do not refund drivers who have paid for places and then not arrived, however, please contact by email to feedback@teamworkskarting.com to discuss booking your place on another date

What happens if I am running late?

We will always try our best to accommodate you, but we cannot delay events for customers running late. You might not be able to participate in the whole of your event, or might not be able to participate at all.

Do you have parking?

Yes all of our venues have parking on site. Head to the postcode for your venue. Or if you are racing at Birmingham (City) our car park postcode is B94DS (200 metre walk from the venue)

Do you have Bar and Café

Yes, all of our venues have Café’s serving refreshments and freshly cooked Pizzas. All venues apart from our Letchworth venue have fully licensed bars. Our staff might ask for ID at the bar, so if you look under 25, do bring some ID with you!

Can I bring my own food?

We have our own catering facilities and Cafes so we don’t allow people to bring their own food. Exceptions can be made for individuals with restricted diets/allergies etc. Please speak to your Event Co-ordinator. We do however, allow birthday cakes to be brought for people celebrating their birthday with us.

Can I come as a spectator?

Yes! Each venue has a great spectator area so come and enjoy a coffee and enjoy the event. There is no charge for spectators

Do you have invitations we can use?

We do! Click here to print off as many invitations as you need!

How long are Teamworks vouchers valid for?

Our vouchers have no expiry date! Yes….really

Do I have to check in online?

Every event organise will be sent a check in link for their group. Checking in online means that your event runs more smoothly as there is no waiting around at reception. Please encourage your group to check in, online, in advance, though there will be disclaimer computers available on site if you have not been able to.

Equipment & Clothing

What do I wear?

For all of our activities, please wear casual clothes (Jeans and t-shirts/sweatshirts and trainers are ideal) Please do not wear open toed shoes, flip flops, or ballet slipper type shoes. We provide everything else you need for event, including balaclavas, gloves and a racesuit for karting!

Can I bring my own helmet and racesuit?

Yes, your helmet needs to be full faced with a clear visor and yes you can wear your own racesuit if it is ISO standard! Motorcycle leathers do not meet our standard.

Can I bring a Go Pro?

For safety reasons, you can’t attach your Go Pro to our equipment, but all of our venues have helmet cameras which can be used for any of our events. Check them out here:

Can I wear jewellery?

It is not a good idea to wear precious jewellery or to keep your phone in your pocket, in case you lose it.

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